The Video Call Center Upgrades Low Latency Video Streaming with Joint Solution from Hibernia Networks and Haivision

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Ever wonder who enables guest callers and video panelists to join your favorite talk show or news program? Most of us probably take this capability for granted, but without it your favorite show might not be so engaging. In order for a guest caller to truly “fit” into a live broadcast, the feed that carries them into a live on-air conversation has to be seamless. If there is any delay or disturbance of the feed, the overall quality of the television program will suffer, which could lead to the loss of viewers.

The Video Call Center [VCC] is a technology and content development company devoted to handling large numbers of IP video remotes-by-smartphone and putting them on the air in professionally produced video-caller television programs.

Latency, signal quality and reliability are the building blocks for the social, participatory experience created by The VCC video caller television system, so the company needed providers with proven track records in content delivery. Hibernia Networks and Haivision jointly developed a live RTMP streaming solution that meets The VCC’s high standard of broadcast excellence. The VCC’s leading-edge video production and distribution solution takes advantage of Hibernia Networks’ low latency CDN services with Haivision’s state-of-the-art Makito X encoding appliances.

Hibernia Networks’ CDN Services provide customers a high performance turn-key video streaming solution, while retaining ease-of-use and direct control features. With points of presence in 27 major cities worldwide, it leverages custom-built software, industry-leading low latency global fiber infrastructure, and an IP backbone to maximize performance and availability of content moving across the globe.

Haivision’s award-winning Makito X H.264/HEVC encoders transport secure, low latency HD video over any network at extremely low bitrates. The Makito X is ideal for live, interactive and headend applications.

“By combining Hibernia Networks’ CDN platform solutions with Haivision’s encoding technology, The VCC is able to offer a seamless service to their end users,” states Al DiGabriele, Senior Vice President of Product Management and Marketing at Hibernia Networks. “We are delighted to collaborate with Haivision to offer a joint solution, enabling The VCC to offer uninterrupted low latency video streams, which is the type of service that our customers have come to rely on us for.”

Click here to read the press release.