In 2019, we observe that one of the top social media trends revolves around authenticity and what we can do as business professionals to make these connections even more personal. In fact, according to Epsilon Research, personalized social media engagement is becoming the latest “must-have strategy” for businesses of all sizes. When it comes to social media, users want to be treated as individuals and be able to interact with brands on a personal level. In order to continue improving customer experiences and remain competitive, businesses today are required to undergo a digital transformation. Every business must have a solid social media marketing plan in order to stay on top of where their target market is and what they are now responding to in the digital world.
Explore in our new eBook some of the top 2019 top social media trends, which include:
Let JSA help - use this booklet as a handy guide for what your business should be doing in 2019 to maximize your social media potential, and as always, contact us if we can help further in any way for your PR, marketing and/or event planning in 2019 and beyond.