--- title: Inteliquent Subject of VOSS Case Study description: Inteliquent Subject of VOSS Case Study --- - [Contact JSA](https://www.jsa.net/contact/) - [Tech & Telecom News Now](https://www.jsa.net/blog/) [Twitter](https://twitter.com/telecompr) [YouTube](https://www.youtube.com/user/JaymieScottoTV) [Linkedin](https://www.linkedin.com/company/jaymie-scotto-%26-associates) [Facebook](https://www.facebook.com/JaymieScottoandAssociates) [![JSA – Jaymie Scotto & Associates Logo](https://blog.jsa.net/hubfs/JSA_March2019%20Theme/images/jsa-logo-120h.png) ![JSA – Jaymie Scotto & Associates Logo](https://blog.jsa.net/hubfs/JSA_March2019%20Theme/images/jsa-logo-60h.png) ![JSA – Jaymie Scotto & Associates Logo](https://blog.jsa.net/hubfs/JSA_March2019%20Theme/images/jsa-logo-60h.png)](https://www.jsa.net/) - [Company](https://www.jsa.net/#) - [Our Core Values](https://www.jsa.net/core-values/) - [Our Team](https://www.jsa.net/team/) - [Our Clients](https://www.jsa.net/clients/) - [Our Story](https://www.jsa.net/our-story/) - [Giving Back](https://www.jsa.net/giving-back/) - [Our News](https://www.jsa.net/jsa-news/) - [Our Partners](https://www.jsa.net/partners/) - [Services](https://www.jsa.net/#) - [Public Relations & Content](https://www.jsa.net/public-relations/) - [Digital Marketing](https://www.jsa.net/digital-marketing/) - [Consultation](https://www.jsa.net/pr-marketing-consultation/) - [Website & Design](https://www.jsa.net/website-design-development/) - [Video & WebCasts](https://www.jsa.net/video-marketing-webcasts/) - [Event Planning](https://www.jsa.net/event-planning/) - [Portfolio](https://www.jsa.net/portfolio/) - [Pricing](https://www.jsa.net/pricing/) - [Regions](https://www.jsa.net/#) - [United States](https://www.jsa.net/united-states/) - [Canada](https://www.jsa.net/canada/) - [Europe](https://www.jsa.net/europe/) - [Flexibility](https://www.jsa.net/#) - [Small Company Offerings](https://www.jsa.net/small-company/) - [Medium Company Packages](https://www.jsa.net/medium-company/) - [Large Company Partnerships](https://www.jsa.net/large-company/) - [Channels](https://www.jsa.net/#) - [Telecom Exchange (TEX)](https://www.jsa.net/tex/) - [CEO Exchange](https://www.jsa.net/ceo-exchange/) - [JSA TV](https://www.jsa.net/jsa-tv/) - [JSA Radio](https://www.jsa.net/jsa-radio/) - [Virtual CEO Roundtables](https://www.jsa.net/virtual-roundtables/) - [Women’s Speaking Initiative](https://www.jsa.net/womens-speaking-initiative/) - [Industry Events](https://www.jsa.net/industry-events) - [Blog](https://www.jsa.net/blog/) - [Company](https://www.jsa.net/#) - [Our Core Values](https://www.jsa.net/core-values/) - [Our Team](https://www.jsa.net/team/) - [Our Clients](https://www.jsa.net/clients/) - [Our Story](https://www.jsa.net/our-story/) - [Giving Back](https://www.jsa.net/giving-back/) - [Our News](https://www.jsa.net/jsa-news/) - [Our Partners](https://www.jsa.net/partners/) - [Services](https://www.jsa.net/#) - [Public Relations & Content](https://www.jsa.net/public-relations/) - [Digital Marketing](https://www.jsa.net/digital-marketing/) - [Consultation](https://www.jsa.net/pr-marketing-consultation/) - [Website & Design](https://www.jsa.net/website-design-development/) - [Video & WebCasts](https://www.jsa.net/video-marketing-webcasts/) - [Event Planning](https://www.jsa.net/event-planning/) - [Portfolio](https://www.jsa.net/portfolio/) - [Pricing](https://www.jsa.net/pricing/) - [Regions](https://www.jsa.net/#) - [United States](https://www.jsa.net/united-states/) - [Canada](https://www.jsa.net/canada/) - [Europe](https://www.jsa.net/europe/) - [Flexibility](https://www.jsa.net/#) - [Small Company Offerings](https://www.jsa.net/small-company/) - [Medium Company Packages](https://www.jsa.net/medium-company/) - [Large Company Partnerships](https://www.jsa.net/large-company/) - [Channels](https://www.jsa.net/#) - [Telecom Exchange (TEX)](https://www.jsa.net/tex/) - [CEO Exchange](https://www.jsa.net/ceo-exchange/) - [JSA TV](https://www.jsa.net/jsa-tv/) - [JSA Radio](https://www.jsa.net/jsa-radio/) - [Virtual CEO Roundtables](https://www.jsa.net/virtual-roundtables/) - [Women’s Speaking Initiative](https://www.jsa.net/womens-speaking-initiative/) - [Industry Events](https://www.jsa.net/industry-events) - [Blog](https://www.jsa.net/blog/) # Inteliquent Subject of VOSS Case Study [![](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png)](http://www.jsa.net/jsablog/2012/06/12/inteliquent-subject-of-voss-case-study/untitled-15/)Inteliquent launched [Wholesale HCS](http://www.inteliquent.com/hosted-services/index.cfm) in February 2012, and now offers Cisco channel partners and Tier-2/3 service providers 
a white label HCS package to resell to their end customers.
This allows organizations to compete in the cloud collaboration market, without having to make an initial capital investment. Inteliquent’s only stipulations are that their channel partners are Advanced Cisco UC certified with a Tier-1 helpdesk, and that end customers have a minimum of 100 seats each. Integral to Cisco HCS is a service fulfillment management platform provided by VOSS Solutions; rebranded in HCS as CUCDM (Cisco Unified Communications Domain Manager). VOSS is 
a highly automated and sophisticated management platform that easily absorbs the complexities of this unique hosted collaboration business model. The case study explains the role that VOSS plays; giving Inteliquent and its channel partners a concise dashboard view of the entire HCS environment, and allowing Inteliquent to centrally manage its channel partners, who in turn are able to offer their end customers advanced bundles of hosted collaboration services. The case study details how flexible administrative access from VOSS means that channel partners can either retain or delegate some (or all) of the MACD administration, and offer customer-branded web-based self care portals for end users to manage their phone and line features and functions from any internet connected device, reducing the wait time commonly associated with submitting a [![](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png)](http://www.jsa.net/jsablog/2012/06/12/inteliquent-subject-of-voss-case-study/untitled-16/)change request to an administrator. Surendra Saboo, President and COO at Inteliquent commented; “VOSS is the enabler in this whole new business model. Without the advanced automation tools that VOSS provides, we would not be able to offer Cisco channel partners hosted collaboration services in a white label manner.” Mike Frayne, CEO at VOSS added; “We are excited to be working with Inteliquent on this is unique and compelling offering for Cisco channel partners, which allows companies to compete for a share of the hosted collaboration market at very low risk, and without having to make an initial capital investment.” For more information on Inteliquent HCS, visit: [http://www.inteliquent.com/hosted-services/index.cfm](http://www.inteliquent.com/hosted-services/index.cfm) or Email [hcs@inteliquent.com](mailto:hcs@inteliquent.com) To download the Inteliquent case study, [Click here](http://www.voss-solutions.com/d/file/Inteliquent_Case_Study.pdf) (log in required), or Email [enquiries@voss-solutions.com](mailto:enquiries@voss-solutions.com) to request a copy [collaboration](https://blog.jsa.net/blog/tag/collaboration), [HCS](https://blog.jsa.net/blog/tag/hcs), [Hosted](https://blog.jsa.net/blog/tag/hosted), [hosting](https://blog.jsa.net/blog/tag/hosting), [Mike Frayne](https://blog.jsa.net/blog/tag/mike-frayne), [Cisco](https://blog.jsa.net/blog/tag/cisco), [Cisco Hosted Collaboration Service](https://blog.jsa.net/blog/tag/cisco-hosted-collaboration-service), [cloud](https://blog.jsa.net/blog/tag/cloud), [Global Telecommunications](https://blog.jsa.net/blog/tag/global-telecommunications), [Inteliquent](https://blog.jsa.net/blog/tag/inteliquent), [Surendra Saboo](https://blog.jsa.net/blog/tag/surendra-saboo), [VOSS](https://blog.jsa.net/blog/tag/voss), [Telecom](https://blog.jsa.net/blog/tag/telecom), [Telecommunications](https://blog.jsa.net/blog/tag/telecommunications) #### Share This Article [mailto:?body=https://blog.jsa.net/blog/inteliquent-subject-of-voss-case-study/8251](mailto:?body=https://blog.jsa.net/blog/inteliquent-subject-of-voss-case-study/8251) TEX Dallas 2019 is taking place on March 13, 2019 at the Aloft Dallas Downtown. 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