Global Convergence Solutions, Inc., (GCS) has been awarded a patent for the system and method around its dynamic call routing. The advances GCS has made in its call routing solution, combined with the award of this patent, offers a next generation product offering for customers.
GCS’ patent for the “system and method for dynamic call routing” enables service providers to perform data-intensive analysis in real-time which means every call is optimally delivered from a price, quality and business perspective.
GCS’ Dynamic Route Management Solution (dROM) unifies the routing intelligence and business policies for a carrier’s entire network. These advancements allow the network to dynamically leverage intelligence on a call-by-call basis in real-time. The GCS dROM product eliminates carriers’ need to spend and invest in building, updating and maintaining Least Cost Routing (LCR) tables. GCS’ software solutions enable carriers to merge business systems to a single platform for reduced operational costs and higher levels of reliability through automation.
For more information on Global Convergence Solutions, visit http://globalconverge.com/.
