“Thanks to FirstLight and its reliable fiber optic network, not only is our phone system completely streamlined, but since becoming a customer for both voice and Internet, we’re also realizing a meaningful savings, which is significant for a nonprofit business,” commented Veronica Bowie, Project Coordinator for CDChoices. “FirstLight has enhanced our voice capabilities and overall service to our customers in comparison to our prior phone system. We have had such positive interactions with FirstLight over these past few years; it was only natural to expand the relationship we have with FirstLight.”
FirstLight’s vPBX eliminates the need for businesses like CDChoices to purchase and maintain its own PBX system. Unlike most Virtual PBX systems that rely on third-party Internet connections, FirstLight’s vPBX service is provided exclusively via a private, dedicated Ethernet connection over FirstLight’s own fiber optic network, to ensure excellent quality without impacting other Internet and data services. The service also allows CDChoices to order the number of call paths or “phone lines” that it needs separately from the number of handsets, allowing CDChoices to further optimize costs.
Read FirstLight's full press release, here.
To learn more about FirstLight, visit www.firstlight.net, or follow the company on Twitter and LinkedIn .
For more information on Consumer Directed Choices, visit http://www.CDChoiceshoices.org.
