--- title: Alteva Enhances its Call Recording and Message Archiving Solution description: Alteva Enhances its Call Recording and Message Archiving Solution --- - [Contact JSA](https://www.jsa.net/contact/) - [Tech & Telecom News Now](https://www.jsa.net/blog/) [Twitter](https://twitter.com/telecompr) [YouTube](https://www.youtube.com/user/JaymieScottoTV) [Linkedin](https://www.linkedin.com/company/jaymie-scotto-%26-associates) [Facebook](https://www.facebook.com/JaymieScottoandAssociates) [![JSA – Jaymie Scotto & Associates Logo](https://blog.jsa.net/hubfs/JSA_March2019%20Theme/images/jsa-logo-120h.png) ![JSA – Jaymie Scotto & Associates Logo](https://blog.jsa.net/hubfs/JSA_March2019%20Theme/images/jsa-logo-60h.png) ![JSA – Jaymie Scotto & Associates Logo](https://blog.jsa.net/hubfs/JSA_March2019%20Theme/images/jsa-logo-60h.png)](https://www.jsa.net/) - [Company](https://www.jsa.net/#) - [Our Core Values](https://www.jsa.net/core-values/) - [Our Team](https://www.jsa.net/team/) - [Our Clients](https://www.jsa.net/clients/) - [Our Story](https://www.jsa.net/our-story/) - [Giving Back](https://www.jsa.net/giving-back/) - [Our News](https://www.jsa.net/jsa-news/) - [Our Partners](https://www.jsa.net/partners/) - [Services](https://www.jsa.net/#) - [Public Relations & Content](https://www.jsa.net/public-relations/) - [Digital Marketing](https://www.jsa.net/digital-marketing/) - [Consultation](https://www.jsa.net/pr-marketing-consultation/) - [Website & Design](https://www.jsa.net/website-design-development/) - [Video & WebCasts](https://www.jsa.net/video-marketing-webcasts/) - [Event Planning](https://www.jsa.net/event-planning/) - [Portfolio](https://www.jsa.net/portfolio/) - [Pricing](https://www.jsa.net/pricing/) - [Regions](https://www.jsa.net/#) - [United States](https://www.jsa.net/united-states/) - [Canada](https://www.jsa.net/canada/) - [Europe](https://www.jsa.net/europe/) - [Flexibility](https://www.jsa.net/#) - [Small Company Offerings](https://www.jsa.net/small-company/) - [Medium Company Packages](https://www.jsa.net/medium-company/) - [Large Company Partnerships](https://www.jsa.net/large-company/) - [Channels](https://www.jsa.net/#) - [Telecom Exchange (TEX)](https://www.jsa.net/tex/) - [CEO Exchange](https://www.jsa.net/ceo-exchange/) - [JSA TV](https://www.jsa.net/jsa-tv/) - [JSA Radio](https://www.jsa.net/jsa-radio/) - [Virtual CEO Roundtables](https://www.jsa.net/virtual-roundtables/) - [Women’s Speaking Initiative](https://www.jsa.net/womens-speaking-initiative/) - [Industry Events](https://www.jsa.net/industry-events) - [Blog](https://www.jsa.net/blog/) - [Company](https://www.jsa.net/#) - [Our Core Values](https://www.jsa.net/core-values/) - [Our Team](https://www.jsa.net/team/) - [Our Clients](https://www.jsa.net/clients/) - [Our Story](https://www.jsa.net/our-story/) - [Giving Back](https://www.jsa.net/giving-back/) - [Our News](https://www.jsa.net/jsa-news/) - [Our Partners](https://www.jsa.net/partners/) - [Services](https://www.jsa.net/#) - [Public Relations & Content](https://www.jsa.net/public-relations/) - [Digital Marketing](https://www.jsa.net/digital-marketing/) - [Consultation](https://www.jsa.net/pr-marketing-consultation/) - [Website & Design](https://www.jsa.net/website-design-development/) - [Video & WebCasts](https://www.jsa.net/video-marketing-webcasts/) - [Event Planning](https://www.jsa.net/event-planning/) - [Portfolio](https://www.jsa.net/portfolio/) - [Pricing](https://www.jsa.net/pricing/) - [Regions](https://www.jsa.net/#) - [United States](https://www.jsa.net/united-states/) - [Canada](https://www.jsa.net/canada/) - [Europe](https://www.jsa.net/europe/) - [Flexibility](https://www.jsa.net/#) - [Small Company Offerings](https://www.jsa.net/small-company/) - [Medium Company Packages](https://www.jsa.net/medium-company/) - [Large Company Partnerships](https://www.jsa.net/large-company/) - [Channels](https://www.jsa.net/#) - [Telecom Exchange (TEX)](https://www.jsa.net/tex/) - [CEO Exchange](https://www.jsa.net/ceo-exchange/) - [JSA TV](https://www.jsa.net/jsa-tv/) - [JSA Radio](https://www.jsa.net/jsa-radio/) - [Virtual CEO Roundtables](https://www.jsa.net/virtual-roundtables/) - [Women’s Speaking Initiative](https://www.jsa.net/womens-speaking-initiative/) - [Industry Events](https://www.jsa.net/industry-events) - [Blog](https://www.jsa.net/blog/) # Alteva Enhances its Call Recording and Message Archiving Solution ### The UCaaS provider advances call recording solution with an upgraded, easy-to-use user interface and comprehensive dashboard enabling greater efficiencies and flexibility [Alteva](http://www.alteva.com/) [(NYSE MKT:  ALTV)](http://www.wvtcg.com/investors/overview), a premier provider of hosted [Unified Communications as a](http://www.alteva.com/solutions/unified-communications)[![](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png "Alteva_Logo_011113")](https://blog.jsa.net/hubfs/Imported_Blog_Media/Alteva_Logo_0111131.jpg)[Service (](http://www.alteva.com/solutions/unified-communications)[UCaaS](http://www.alteva.com/solutions/unified-communications)[)](http://www.alteva.com/solutions/unified-communications), announces industry leading enhancements to the call recording component of [*Alteva Archive*](http://www.altevatel.com/solutions/voice-applications), a solution that helps organizations drive efficiency, automation and  distributed workforce management.  *Alteva Archive* includes call recording, email and instant message archiving in secure, authenticating cloud storage. *Alteva Archive* allows for administrative-only access or both administrative and employee access.  The entire *Alteva Archive* solution is in compliance with both the SEC and FINRA, and all data collected is admissible in court. The improved call recording platform includes an upgraded user interface that incorporates an intuitive dashboard format. This dashboard summarizes information and performs annotation, which offers the ability to add electronic markers in recorded calls. It also provides auto-alerts and advanced search functionality. *Alteva Archive* service differs from other common hosted call recording solutions based on its unique packet routing technology that determines the proper calls to be recorded. In addition to a further streamlined user interface and CRM integration, Alteva’s fully redundant platform and overall service architecture allows for flexible scaling and security. “This easy-to-use solution enables management to use recorded calls as training tools to dramatically improve customer service quality,” states Mike Timar, Vice President Product Management at Alteva. READ MORE For more information about *Alteva Archive* and its latest upgrades, please visit [http://www.alteva.com/solutions/voice-applications](http://www.alteva.com/solutions/voice-applications). To learn more about Alteva, visit [http://www.alteva.com](http://www.alteva.com). You can also follow Alteva  on Twitter @AltevaInc or call 877-258-3821. --- [Alteva Archive](https://blog.jsa.net/blog/tag/alteva-archive), [CRM Integration](https://blog.jsa.net/blog/tag/crm-integration), [Hosted](https://blog.jsa.net/blog/tag/hosted), [Mike Timar](https://blog.jsa.net/blog/tag/mike-timar), [Broadband](https://blog.jsa.net/blog/tag/broadband), [Call Recording](https://blog.jsa.net/blog/tag/call-recording), [Alteva](https://blog.jsa.net/blog/tag/alteva), [Applications](https://blog.jsa.net/blog/tag/applications), [cloud](https://blog.jsa.net/blog/tag/cloud), [cloud computing](https://blog.jsa.net/blog/tag/cloud-computing), [General](https://blog.jsa.net/blog/tag/general), [UCaaS](https://blog.jsa.net/blog/tag/ucaas), [wireless](https://blog.jsa.net/blog/tag/wireless), [Telecom](https://blog.jsa.net/blog/tag/telecom), [Telecommunications](https://blog.jsa.net/blog/tag/telecommunications), [unified communications](https://blog.jsa.net/blog/tag/unified-communications), [VoIP](https://blog.jsa.net/blog/tag/voip), [VoIP service](https://blog.jsa.net/blog/tag/voip-service-2), [VoIP service providers](https://blog.jsa.net/blog/tag/voip-service-providers-2) #### Share This Article [mailto:?body=https://blog.jsa.net/blog/alteva-enhances-its-call-recording-and-message-archiving-solution/13258](mailto:?body=https://blog.jsa.net/blog/alteva-enhances-its-call-recording-and-message-archiving-solution/13258) TEX Dallas 2019 is taking place on March 13, 2019 at the Aloft Dallas Downtown. [Register Now](https://thetelecomexchange.com/register/dallas/) TEX NYC 2019 is taking place on May 14-15, 2019 at the W Hoboken Hotel. [Register Here](https://thetelecomexchange.com/register/nyc/) TEX Toronto 2019 is taking place on October 3, 2019 at Second Floor Events. [Register Now](https://thetelecomexchange.com/register/toronto/) TEX LA 2019 is taking place on November 11-12, 2019 at the Kimpton Hotel Palomar Los Angeles. [Register Here](https://thetelecomexchange.com/register/la/) Branding opportunities are available for any size marketing budget. Become a Sponsor Online Portal for Decision Makers to Smartly Network with Other Network Infrastructure Executives. [TEX Portal](https://thetelecomexchange.com/tex-portal/) ![jaymie scotto associates](https://blog.jsa.net/hubfs/JSA_March2019%20Theme/images/jsa-logo-2015.png) Jaymie Scotto & Associates (JSA) is the preeminent agency for Tech and Telecom PR, Marketing and Event Planning. P.O Box 20 Middlebrook, VA 24459 Email: sales@jsa.net Phone: +1.866.695.3629 ### LATEST TELECOM NEWS ### Recent Tweets - As the [#telecom](https://twitter.com/hashtag/telecom?src=hash) industry's expert in all things [#PR](https://twitter.com/hashtag/PR?src=hash) and [#marketing](https://twitter.com/hashtag/marketing?src=hash), earlier this year we created an eBook with our… [twitter.com/i/web/status/1…](https://twitter.com/i/web/status/1173694994097561600) [1 day ago](https://twitter.com/telecompr/statuses/1173694994097561600) - We are just under 2 months out from [#TEX2019](https://twitter.com/hashtag/TEX2019?src=hash) LA! Mark your calendars for November 11-12 and secure your seat now:… [twitter.com/i/web/status/1…](https://twitter.com/i/web/status/1172555329130942464) [4 days ago](https://twitter.com/telecompr/statuses/1172555329130942464) - JSA would like to take a moment to remember the bravery of the first responders in NYC, and mourn the lives lost 18… [twitter.com/i/web/status/1…](https://twitter.com/i/web/status/1171859944955666434) [6 days ago](https://twitter.com/telecompr/statuses/1171859944955666434) © Copyright 2019 Jaymie Scotto & Associates. | [Data Protection Policy](https://www.jsa.net/data-protection-policy/) [Twitter](https://twitter.com/telecompr) [YouTube](https://www.youtube.com/user/JaymieScottoTV) [Linkedin](https://www.linkedin.com/company/jaymie-scotto-%26-associates) [Facebook](https://www.facebook.com/JaymieScottoandAssociates)